Peer Support Specialist – Bilingual (Spanish)

ClinicalCoaching - Chicago, IL

About Prevail Health Solutions:

Prevail Health Solutions is a unique social enterprise that is dramatically changing mental health care and the economics of mental illness, whose annual cost is measured in hundreds of billions annually in the US.  Prevail’s online platform provides on-demand support and treatment for a host of mental illnesses, ranging from depression to substance abuse to PTSD.  Prevail partnered with the National Science Foundation to develop its innovative platform with support from a range of partners and funders, including Goldman Sachs Foundation, Bristol Myers Squibb Foundation, Rush University, and many others.

In two clinical trials, Prevail’s web and mobile applications demonstrated the same clinical effectiveness as traditional face-to-face therapy at a tiny fraction of the cost. The platform was originally developed to serve U.S. veterans and the military.  Our complex technology platform and expansion plans demand experienced Peer Support Specialists with serious mettle to help those in need.

About the Role:

We are looking for a Bilingual Peer Support Specialist to support the community of those in need of mental health services through Prevail’s proven online system. Prevail provides personalized support to individuals through a combination of peer coaching, online communities, and interactive training. As these individuals are navigating through our digital therapeutic programs, the Peer Support Specialists play a critical role in helping these individuals on their journey – introducing the programs, being a shoulder of support, and teaching principles of Cognitive-Behavioral Therapy and the application into their daily lives.

Our newest program is targeted towards a bilingual community. Therefore, we are seeking candidates who can speak and write in both the Spanish and English languages. This is a part time role and will primarily be nights and weekends.

It will be a very rewarding, fulfilling opportunity and you will have a tremendous impact on the lives of many people!

Job Functions:

  • Engaging others in online instant message chats to meet program retention and adherence goals, motivate participants and helping to improve their well-being
  • Building on the reputation of Prevail as a leading source for delivering mental health support and strengthening the Community
  • Key tasks will include using the Prevail platform to actively support Prevail users via Prevail’s web and mobile applications, highlight the Prevail brand, improve program experience for users


  • Be passionate about helping those in need
  • Fluent in Spanish and English
  • Availability to work 10-20 hours per week on a set schedule
  • Availability of working evenings and weekends
  • Must be reliable and able to effectively work independently
  • Must have a computer or laptop with a dependable internet connection
  • Must be tech and computer savvy to use our web platform and assist users with site functionality
  • Must have experience in peer support, Psychology, Social Work, or other related fields
  • Bachelor’s Degree in Psychology or Social Work

If you are ready to take on a challenge in a dynamic start-up atmosphere, then don’t hesitate to reach out and apply for the position. We take a holistic approach to hiring and consider the unique qualifications of each candidate. A cover letter and resume is needed for full consideration.

Prevail Health is an Equal Opportunity Employer. Prevail Health will not discriminate against any applicant for employment on the basis of race, color, age, religion, sex, sex orientation, gender identity, national origin, disability or veteran status. If you have a disability or special need that requires an accommodation, please let us know.

To apply, please submit your resume and cover letter to